Current State

We have over 150 active smart services and initiatives in our city

Our Current State Analysis reviewed existing services, initiatives and networks to identifies opportunities for a smarter city


We gathered information on the current state of smart city readiness in Dubai through workshops and questionnaires with Strategic Partners.

All data collected underwent a collaborative analysis and validation in order to confirm current services and initiatives, identify challenges, and plan the next steps.


Learnings from the Current State Analysis lead to a set of action items to ensure challenges were addressed and an aligned approach was enabled:

  • Forming a map of the city infrastructure, data, systems, applications and e-Services
  • Documenting the KPIs, supporting data, assumptions and current usage standards
  • Identifying a listing of findings, open issues and recognised opportunities
  • Providing a description of the overlaps among current and future plans between the various entities
  • Submitting quick fixes and recommendations for resolving the immediate issues


The multiple stakeholders who provided the backbone for the report on the current state of smart city services included:

  • Dubai Municipality (DM)
  • Dubai Health Authority (DHA)
  • Dubai Police (DP)
  • Roads and Transport Authority (RTA)
  • Department of Economic Development (DED)
  • Dubai Electricity and Water Authority (DEWA)
  • Dubai Smart Government (DSG)
  • The Executive Council (TEC)
  • Department of Tourism and Commerce Marketing (DTCM)