PAPERLESS

We are building a future without paper. In 2021, Dubai government will go completely paper-free, eliminating more than 1 billion pieces of paper used for government transactions every year. Working across government entities, our integrated framework marks another major step towards making Dubai a smart city of the future and improving happiness levels for staff and citizens alike – saving time, resources and the environment.

Strategy

“DUBAI GOVERNMENT WILL ISSUE ITS LAST PAPER TRANSACTION IN 2021, WE’VE INSTRUCTED SMART DUBAI OFFICE TO OVERSEE THIS GOAL” - His Highness Sheikh Hamdan Bin Mohammed Al Maktoum during Smart Dubai’s Future Now Event, April 16 2017
As a fully paperless government, 100% of internal processes and customer facing services  will be digitized from 2021. That means government will no longer issue or ask for paper documents across all of its operations.

As part of this transition process, we will focus on implementing the necessary technology to enable paper-free transactions. We will also create an legal framework to address digital procedures and will overcome any cultural and customary barriers in the move away from paper.

By eliminating the 1 billion pieces of paper used by the government each year, we could save enough money to feed 4 million children, prevent 130,000 trees from being cut down, and save 40 hours of productivity to give people more time to spend doing what they love.
We have launched the ‘100% Paperless' Stamp initiative as part of the ‘Government Development Track’ – one of the six tracks announced by the Dubai Council, which was inaugurated at the beginning of 2020 by His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE, and Ruler of Dubai.

The ‘Stamp’ is awarded to government entities that have fully implemented the Dubai Paperless Strategy as a symbol reflecting their complete transition into entities that offer digital, paperless services. The initiative recognises entities that made outstanding efforts to implement the strategy, offering their services via fully digital mediums backed by an efficient internal digital infrastructure.

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